Privacy Policy

This privacy policy explains how Toronto Home Remodeling handles personal information collected through this website, by phone, by email and during site visits.

We are a residential general contractor operating within the City of Toronto. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

We only collect information you choose to give us, or information needed to quote and carry out renovation work.

• Contact details such as your name, phone number and email address.
• Property details such as your postal code, address and the type of renovation you are planning.
• Project details such as your timeline, scope notes and any message you send us.
• Basic website usage data such as pages viewed, collected through analytics tools.

• To respond to quote requests, phone enquiries and contact form submissions.
• To arrange site visits and prepare a written fixed price quote.
• To manage permits, scheduling, crews and communication during a project.
• To send the renovation planning checklist when you request it.
• To keep records required for warranty, insurance and accounting purposes.

By submitting a form or contacting us, you consent to us using your information for the purposes described above.

You can withdraw consent for marketing communication at any time by replying to any message or calling us. Withdrawing consent does not affect records we must keep for an active or completed project.

We do not sell, rent or trade personal information.

We share information only where it is needed to deliver your project or run our business: with our own crews and project managers, with suppliers and licensed trades working on your job, with the City of Toronto for permit applications, and with service providers such as our website host, form and email tools, and accounting software.

We may also disclose information where required by law.

Information submitted through this website is stored with our website and database providers, which may store data on servers located outside Canada. Those providers are bound by their own security and confidentiality obligations.

We limit access to personal information to the people who need it to do their work, and we use reasonable administrative and technical safeguards to protect it. No method of transmission over the internet is completely secure.

Quote enquiries that do not proceed are kept only as long as needed to follow up, and then removed from active records.

Records connected to completed projects are kept for the period required to support the workmanship warranty and to meet legal, tax and insurance obligations.

This website may use cookies and similar technologies to understand how visitors use the site and to measure the performance of our advertising.

These tools collect aggregated usage data such as pages viewed and how visitors arrived at the site. You can block or delete cookies in your browser settings, though parts of the site may not work as intended.

You may ask what personal information we hold about you, ask us to correct it if it is inaccurate, or ask us to delete information we are not required to keep.

Contact us by phone or through the contact page and we will respond within a reasonable period.

We may update this policy from time to time. The revised version is posted on this page with a new last updated date.